Knowledgebase

Articles

• Can I cancel a paid domain name?

    To cancel (delete) a paid domain name, please contact Freenom Support byopening a ticket. Please provide us with the...

• Can my domain be de-activated?

  Yes, having a FREE domain name does not give you the legal registrant rights. Freenom allows you to use your chosen domain name...

• Does Freenom support IDN domain names?

  Yes, Internationalized Domain Names - in various character sets - are supported by Freenom. Simply type in the non-ASCII...

• For who is the Freenom DNS service?

  The DNS service can be used by all Freenom users. At registration the default selection is the URL forwarding service. If you...

• How can I find out the status of my account?

  To find out the status of your account, login to My Freenom using your e-mail address and your password. Here you can view the...

• How much privacy can I expect from Freenom?

  You can expect your privacy to be guarded with respect. You can check out our written Freenom Privacy Policy on the policies page.

• What is the difference between a Free, Paid and Special domain?

  Not all domains can be registered for free. A limited number of domains are considered "Special" and can only be purchased....

• What other forms of payment do you have?

  Currently you can pay with any type of credit card (VISA, MasterCard, American Express, Diners Club, Discover and JCB), by...

• Will I receive a receipt or an invoice?

  Yes. At the completion of the registration process you will receive a confirmation e-mail. This document serves as your receipt...